Griffin Mobility's Privacy Policy
Privacy Policy and Terms and Conditions
Last Updated: April 14, 2026
1. Privacy Policy
At Griffin Mobility, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your Personally Identifiable Information (PII) in accordance with United States privacy laws, including CalOPPA and COPPA.
Information We Collect We collect information from you when you register on our site, place an order, subscribe to a newsletter, or fill out a form. This may include your name, email address, phone number, and mailing address. We also collect usage data, such as your IP address and browser type, to improve your experience.
How We Use Your Information The information we collect is used to process transactions, provide customer support for your mobility equipment, and send service-related updates or appointment reminders. For clients who have explicitly opted in, we use this information to provide SMS notifications. By providing your phone number, you consent to receive conversational messages from Griffin Mobility. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply. For more information, please review our privacy policy at https://www.griffinmobility.com/privacy-policy.
SMS Opt-in and Communication By providing your mobile number and opting in to receive SMS messages, you consent to receive customer care text messages from Griffin Mobility regarding service updates and inquiries.
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Privacy Guarantee: Your mobile information (phone numbers and SMS registration data) will never be shared with third parties or affiliates for marketing or promotional purposes.
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Opt-out: You may opt out at any time by replying STOP. For assistance, reply HELP or visit our contact page. Standard message and data rates may apply.
Data Protection and Security We implement industry-standard security measures to maintain the safety of your data. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted. Access is restricted to authorized personnel who are required to keep the information confidential.
Third-Party Disclosure We are committed to protecting your privacy. Your data will not be transferred to external organizations for any reason. We do not share, sell, or disclose your personal information to any third parties outside our organization.
2. Terms and Conditions
Use of the Website By accessing the Griffin Mobility website, you agree to comply with these Terms and Conditions. While users may visit our site anonymously, certain services--specifically SMS reminders and service requests--require the submission of accurate personal data.
SMS Communication Terms By opting in to SMS, you acknowledge that messages are strictly informational regarding your mobility services. Consent to receive SMS is not a condition of any purchase. Mobile carriers are not liable for delayed or undelivered messages.
Regulatory Compliance
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CalOPPA: We agree that users can visit our site anonymously and that this policy is linked conspicuously on our homepage.
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COPPA: We do not specifically market to children under the age of 13.
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CAN-SPAM Act: We agree to use transparent subject lines, include our physical address in correspondence, and honor all unsubscribe requests promptly.
Fair Information Practices In the event of a data breach, Griffin Mobility will notify affected users via our official contact channels and website notifications within seven (7) business days.
Contact Us
If there are any questions regarding this privacy policy or these terms, you may contact us using the information below:
Griffin Mobility
213 Chestnut St NW Hartselle, AL 35640
Phone: 256-751-1365
Online: CONTACT US
